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PostPosted: 2006-10-16 09:13:45
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Joined: 2006-10-16 09:13:45
Hi,
just a short note for anyone considering O2 mobile phone insurance - I
had some bad experience with that and cant recommend it to anyone!
1)You pay first Ł25 of any claim - too hi!
2)If you use a different phone and your phone is stolen then they will
not pay out/replace your phone
as apparantly they have this small print clause that you have to use
original phone.

Ta
hope this helps.


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PostPosted: 2006-10-16 19:31:48
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Joined: 2006-10-16 19:31:48
wrote in message
news:1161015225.839502.38010@m7g2000cwm.googlegroups.com...
Hi,
just a short note for anyone considering O2 mobile phone insurance - I
had some bad experience with that and cant recommend it to anyone!
1)You pay first Ł25 of any claim - too hi!
2)If you use a different phone and your phone is stolen then they will
not pay out/replace your phone
as apparantly they have this small print clause that you have to use
original phone.

Ta
hope this helps.

1. logical and might be considered reasonable..........considering a
replacement may well be Ł200 or Ł300.
2. seems fair you dont insure your car and claim for another if you have an
accident. If you do it is written in your insurance, as a clause.


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PostPosted: 2006-10-16 19:42:08
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Joined: 2006-10-16 19:42:08
wrote in message
news:1161015225.839502.38010@m7g2000cwm.googlegroups.com...
Hi,
just a short note for anyone considering O2 mobile phone insurance - I
had some bad experience with that and cant recommend it to anyone!
1)You pay first Ł25 of any claim - too hi!
2)If you use a different phone and your phone is stolen then they will
not pay out/replace your phone
as apparantly they have this small print clause that you have to use
original phone.

Ta
hope this helps.

It helps if people read what it is they are buying. Most phone insurance is
used by people wanting to upgrade on the cheap anyway. Companies know most
stolen phones appear on auction sites! Mobile companies hardly ever block
them as it means continued revenue. I have never known so many people that
are genuinely careless with their phones. Stay clear of extended warranties
running in parallel with manufacturers warranties and insurance policies.


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PostPosted: 2006-10-16 19:15:12
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Joined: 2006-10-16 19:15:12
wrote in message
news:1161015225.839502.38010@m7g2000cwm.googlegroups.com...
Hi,
just a short note for anyone considering O2 mobile phone insurance - I
had some bad experience with that and cant recommend it to anyone!
1)You pay first Ł25 of any claim - too hi!
I dont think thats too bad. Maybe if the phone is only worth Ł50
then yeah, but you wouldnt bother with insurance if that was the case? Some
phones are Ł300 with no contract. Compare that with a Ł50 excess
to get a car windscreen replaced.

2)If you use a different phone and your phone is stolen then they will
not pay out/replace your phone as apparantly they have this small print
clause that you have to use
original phone.
And? You dont insure a car and then go and swap it and then hope the
insurance pays out once you smash it up do you? No, so why would you expect
the same with a mobile phone. You are paying to insure the mobile phone
attached to your account. I would like to bet that if you did change the
phone and actually ask them to transfer the policy to it then they would.
But, of course its not your fault is it?

If of course you expect o2 or the other providers to run themselves as a
charity then ignore the above and keep taking the drugs

Steve


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PostPosted: 2006-10-16 21:48:55
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Joined: 2006-10-16 21:48:55
Steve wrote in message
news:4TQYg.155389$PD.119826@fe2.news.blueyonder.co.uk...
> 2)If you use a different phone and your phone is stolen then they will
> not pay out/replace your phone as apparantly they have this small print
> clause that you have to use
> original phone.
> And? You dont insure a car and then go and swap it and then hope
> the insurance pays out once you smash it up do you? No, so why would you
> expect the same with a mobile phone. You are paying to insure the mobile
> phone attached to your account. I would like to bet that if you did change
> the phone and actually ask them to transfer the policy to it then they
> would. But, of course its not your fault is it?

I think your post is missing the point at number 2.

o2 are saying if you use the SIM with another phone other than the phone
taken out with the contract, then it is not then covered by the insurance.

Right zhyzs@hotmail.com ?


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PostPosted: 2006-10-17 05:51:34
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Joined: 2006-10-17 05:51:34
All insurance is a waste of time...look after your stuff and just take the
loss... you will be the winner in the long run.....


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PostPosted: 2006-10-17 08:52:53
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Joined: 2006-10-17 08:52:53
David R wrote in message
news:b7TYg.35101$pa.26248@newsfe2-gui.ntli.net...
> Steve wrote in message
> news:4TQYg.155389$PD.119826@fe2.news.blueyonder.co.uk...
>> 2)If you use a different phone and your phone is stolen then they will
>> not pay out/replace your phone as apparantly they have this small print
>> clause that you have to use
>> original phone.
>> And? You dont insure a car and then go and swap it and then hope
>> the insurance pays out once you smash it up do you? No, so why would you
>> expect the same with a mobile phone. You are paying to insure the mobile
>> phone attached to your account. I would like to bet that if you did
>> change the phone and actually ask them to transfer the policy to it then
>> they would. But, of course its not your fault is it?
>
> I think your post is missing the point at number 2.
>
> o2 are saying if you use the SIM with another phone other than the phone
> taken out with the contract, then it is not then covered by the insurance.

He didnt miss the point at all. Why would O2 insure a completely different
phone?


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PostPosted: 2006-10-17 09:31:18
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Joined: 2006-10-17 09:31:18
On 16 Oct 2006 09:13:45 -0700, zhyzs@hotmail.com wrote:

>1)You pay first Ł25 of any claim - too hi!

Less than the cost for them when processing your claim.

>2)If you use a different phone and your phone is stolen then they will
>not pay out/replace your phone

Im not sure I understand.

Are you saying that if I buy a Nokia 5647 (well, if it exists) and
insure it with Voda insurance. Because Ive used a Samsung 230 (when
invented) that means the Nokia is no longer insured if I lose it? That
seems very unfair.

If you mean that if I insure the Nokia, then use and lose the Samsung,
Voda insurance wont replace it, that seems fair enough. Thats not
the handset I insured.

Overall, all mobile phone insurance is a waste of money. It is so
widely abused that the premiums are vastly too high in proportion to
the value of the items covered and the likely risks. Save the premium
and buy a new phone when the worst happens.

--

Iain
the out-of-date hairydog guide to mobile phones
http://www.hairydog.co.uk/cell1.html
Browse now while stocks last!


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