GSM WORLD

> I noticed three days ago that I was not getting any signal on my K750 in my
> house yet it appeared fine else where.
>
> I phone Orange to be informed that there was a mast down in the area, it
> failed on the 10th Oct, was supposed to be repaired on 15th Oct, I phoned
> 20th Oct and it still hadnt been repaired. They also said another mast was
> down in the area and had been since July although this was not directly
> affecting my reception.
>
> Its beginning to be inconvenient now. If they take months to repair the
> mast it will be unacceptable. As I see it Im paying Ł30 a month for a
> service I cant receive in a location I spend the majority of my time.
>
> Does anyone have any experience of claiming service plan, or part of,
> payments from a service provider, especially Orange, while the service is
> derogated due to Network Outages?

>>
>> Does anyone have any experience of claiming service plan, or part of,
>> payments from a service provider, especially Orange, while the service is
>> derogated due to Network Outages?
>
> There are clauses like this in the T&Cs, you should not have a problem
> claiming some compensation for your loss of service.

> > There are clauses like this in the T&Cs, you should not have a problem
> > claiming some compensation for your loss of service.
>
> What clauses are these?

> Like it says and also a partial explanation for some of your woes.

> linker3000 wrote in message
> news:453a4c45$0$21354$db0fefd9@news.zen.co.uk...
>> Like it says and also a partial explanation for some of your woes.
>
> Im sorry, Im not quite with you?
>
> You seem to be suggesting any network actually enjoys having active
> service-affecting faults on its network infrastructure?
>
> Regards
>
> Jon.
>

> I noticed three days ago that I was not getting any signal on my K750 in
my
> house yet it appeared fine else where.
>