GSM WORLD

> Im sure everyone will sympathise when I say that I find Indian call
> centres to be possibly one of the most unpleasant and frustrating
> things to deal with these days, and so I have managed to rid myself of
> all banks and companies which use them (explaining why Im leaving
> too) except the damn contract with three (please wait some moments
> [25 minutes] which I check the informations on these details and then
> tell you to use the reset function of your phone even though a key is
> physically broken).
>
> So, when phones4u rang to remind me end of contract was near and ask
> how it was going, I told them the reason there wasnt a hope in hell
> of getting me back on Three. He then said:
> Lots of our customers have mentioned this, and three have told us
> they are moving their call centre to the UK.
>
> Is this true? I very much doubt it. Hes going to ring back this week
> and Id love to be able to stretch a phone call out and record it,
> then use it as a bargaining chip for a better contract. Anything in
> particular anyone else wants me to ask? :)
>

>Im sure everyone will sympathise when I say that I find Indian call
>centres to be possibly one of the most unpleasant and frustrating
>things to deal with these days, and so I have managed to rid myself of
>all banks and companies which use them (explaining why Im leaving
>too) except the damn contract with three (please wait some moments
>[25 minutes] which I check the informations on these details and then
>tell you to use the reset function of your phone even though a key is
>physically broken).
>
>So, when phones4u rang to remind me end of contract was near and ask
>how it was going, I told them the reason there wasnt a hope in hell
>of getting me back on Three. He then said:
>Lots of our customers have mentioned this, and three have told us
>they are moving their call centre to the UK.
>
>Is this true? I very much doubt it. Hes going to ring back this week
>and Id love to be able to stretch a phone call out and record it,
>then use it as a bargaining chip for a better contract. Anything in
>particular anyone else wants me to ask? :)

>Im sure everyone will sympathise when I say that I find Indian call
>centres to be possibly one of the most unpleasant and frustrating
>things to deal with these days, and so I have managed to rid myself of
>all banks and companies which use them (explaining why Im leaving
>too) except the damn contract with three (please wait some moments
>[25 minutes] which I check the informations on these details and then
>tell you to use the reset function of your phone even though a key is
>physically broken).
>
>So, when phones4u rang to remind me end of contract was near and ask
>how it was going, I told them the reason there wasnt a hope in hell
>of getting me back on Three. He then said:
>Lots of our customers have mentioned this, and three have told us
>they are moving their call centre to the UK.
>
>Is this true? I very much doubt it. Hes going to ring back this week
>and Id love to be able to stretch a phone call out and record it,
>then use it as a bargaining chip for a better contract. Anything in
>particular anyone else wants me to ask? :)

>
> Jonathan wrote in message
> news:09bd076a-3693-459c-83b1-d07951c1f0b7@b1g2000hsg.googlegroups.com...
>> Im sure everyone will sympathise when I say that I find Indian call
>> centres to be possibly one of the most unpleasant and frustrating
>> things to deal with these days, and so I have managed to rid myself of
>> all banks and companies which use them (explaining why Im leaving
>> too) except the damn contract with three (please wait some moments
>> [25 minutes] which I check the informations on these details and then
>> tell you to use the reset function of your phone even though a key is
>> physically broken).
>>
>> So, when phones4u rang to remind me end of contract was near and ask
>> how it was going, I told them the reason there wasnt a hope in hell
>> of getting me back on Three. He then said:
>> Lots of our customers have mentioned this, and three have told us
>> they are moving their call centre to the UK.
>>
>> Is this true? I very much doubt it. Hes going to ring back this week
>> and Id love to be able to stretch a phone call out and record it,
>> then use it as a bargaining chip for a better contract. Anything in
>> particular anyone else wants me to ask? :)
>>
> You think 3 CS is a problem you should now try Orange CS.
>
> Orange used to have a fine 24/7 CS now its only 8am to 10pm,
> last week had a problem, lost network just before 10pm ,
> no hope getting any CS at all.
> Next day got passed around Indian call centre for half an hour
> till i was finally passed to a UK CS with any sense at all.
>
> My 3 service is fine
> The futures bright the futures 3
>
> Steve Terry
>

>Steve Terry wrote in message
>news:g0hhu6$ij3$1@news.albasani.net...

>>>
>> You think 3 CS is a problem you should now try Orange CS.
>>
>> Orange used to have a fine 24/7 CS now its only 8am to 10pm,
>> last week had a problem, lost network just before 10pm ,
>> no hope getting any CS at all.
>> Next day got passed around Indian call centre for half an hour
>> till i was finally passed to a UK CS with any sense at all.
>>
>> My 3 service is fine
>> The futures bright the futures 3
>>
>> Steve Terry
>>
>
>I shall NOT be renewing my Orange contract when its time - Like Steve says
>24/7 CS out the window and so is my contract.

> >I shall NOT be renewing my Orange contract when its time - Like Steve says
> >24/7 CS out the window and so is my contract.
>
> Yup. Ill be off as well. The last straw was them unilaterally
> removing part of my agreed contract and then telling me they did it as
> it was a special offer which had expired and then shunting me off to
> the Indian tech support line to get rid of me.

> I shall NOT be renewing my Orange contract when its time - Like Steve says
> 24/7 CS out the window and so is my contract.