T-Mobile always suspicious extras on the bill

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T-Mobile always suspicious extras on the bill

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Ken

Post subject: T-Mobile always suspicious extras on the bill

Posted: 2008-05-16 14:08:57

Registered User

Joined: 2008-05-16 14:08:57

Yet again we have a bill from T-Mobile with a couple of quid on which we
have not spent. Calls to 0845 & 0800 numbers and todays bill has a call to
the speaking clock.
Any one else finding this? Amounts too small to make it worth complaining
but getting really annoyed now.
Ken

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Dave {Reply..ess in.sig}

Post subject: T-Mobile always suspicious extras on the bill

Posted: 2008-05-16 21:37:51

Registered User

Joined: 2008-05-16 21:37:51

In message , Ken only> wrote:

> Yet again we have a bill from T-Mobile with a couple of quid on which we
> have not spent. Calls to 0845 & 0800 numbers and todays bill has a call
> to the speaking clock.
> Any one else finding this? Amounts too small to make it worth complaining
> but getting really annoyed now.
>

Why not complain? Itll cost them far more to sort out and might provide
them with enough incentive to find a long-term solution.
--
Dave
mail da ve@llondel.org (without the space)
http://www.llondel.org
So many gadgets, so little time

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R. Mark Clayton

Post subject: T-Mobile always suspicious extras on the bill

Posted: 2008-05-17 16:02:50

Registered User

Joined: 2008-05-17 16:02:50

Ken wrote in message
news:482d8863$0$2495$da0feed9@news.zen.co.uk...

Always complain (by email if possible), then when they hit you with hours of
charges to 3, Vanuatu or Ms. Satin, you have a track record of persistently
challenging spurious charges.

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craig.richmond@virgin.net

Post subject: T-Mobile always suspicious extras on the bill

Posted: 2008-05-17 21:01:11

Registered User

Joined: 2008-05-17 21:01:11

R. Mark Clayton wrote in message
news:5LWdnWp0r4EXbrPVnZ2dneKdnZydnZ2d@bt.com...

>
> Ken wrote in message
> news:482d8863$0$2495$da0feed9@news.zen.co.uk...
>> Yet again we have a bill from T-Mobile with a couple of quid on which we
>> have not spent. Calls to 0845 & 0800 numbers and todays bill has a call
>> to the speaking clock.
>> Any one else finding this? Amounts too small to make it worth complaining
>> but getting really annoyed now.
>> Ken
>>
>
> Always complain (by email if possible), then when they hit you with hours
> of charges to 3, Vanuatu or Ms. Satin, you have a track record of
> persistently challenging spurious charges.
>

Well Im getting charged for Voicemail thought Flext included it in my
minutes?

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Ken

Post subject: T-Mobile always suspicious extras on the bill

Posted: 2008-05-17 21:13:01

Registered User

Joined: 2008-05-17 21:13:01

wrote in message
news:AQGXj.39810$66.39501@newsfe20.ams2...

>
> R. Mark Clayton wrote in message
> news:5LWdnWp0r4EXbrPVnZ2dneKdnZydnZ2d@bt.com...
>>
>> Ken wrote in message
>> news:482d8863$0$2495$da0feed9@news.zen.co.uk...
>>> Yet again we have a bill from T-Mobile with a couple of quid on which we
>>> have not spent. Calls to 0845 & 0800 numbers and todays bill has a call
>>> to the speaking clock.
>>> Any one else finding this? Amounts too small to make it worth
>>> complaining but getting really annoyed now.
>>> Ken
>>>
>>
>> Always complain (by email if possible), then when they hit you with hours
>> of charges to 3, Vanuatu or Ms. Satin, you have a track record of
>> persistently challenging spurious charges.
>>
>
> Well Im getting charged for Voicemail thought Flext included it in my
> minutes?

My 18 months is up in July and I will cancel. First time with T-Mobile and I
wll stick to Three where I have several others with them on contracts.

Ken

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Paul Harris

Post subject: T-Mobile always suspicious extras on the bill

Posted: 2008-05-17 22:19:06

Registered User

Joined: 2008-05-17 22:19:06

In message ,
craig.richmond@virgin.net writes

>
>R. Mark Clayton wrote in message
>news:5LWdnWp0r4EXbrPVnZ2dneKdnZydnZ2d@bt.com...
>>
>> Ken wrote in message
>> news:482d8863$0$2495$da0feed9@news.zen.co.uk...
>>> Yet again we have a bill from T-Mobile with a couple of quid on which we
>>> have not spent. Calls to 0845 & 0800 numbers and todays bill has a call
>>> to the speaking clock.
>>> Any one else finding this? Amounts too small to make it worth complaining
>>> but getting really annoyed now.
>>> Ken
>>>
>>
>> Always complain (by email if possible), then when they hit you with hours
>> of charges to 3, Vanuatu or Ms. Satin, you have a track record of
>> persistently challenging spurious charges.
>>
>
>Well Im getting charged for Voicemail thought Flext included it in my
>minutes?
>

Depends when you took out the contract, it was included and then they
stopped doing so from memory about August /September last year. I know
we had two Flext contracts one with and one without voice mail included.
--
Paul Harris

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David Hearn

Post subject: T-Mobile always suspicious extras on the bill

Posted: 2008-05-23 09:36:28

Registered User

Joined: 2008-05-23 09:36:28

craig.richmond@virgin.net wrote:

> R. Mark Clayton wrote in message
> news:5LWdnWp0r4EXbrPVnZ2dneKdnZydnZ2d@bt.com...
>> Ken wrote in message
>> news:482d8863$0$2495$da0feed9@news.zen.co.uk...
>>> Yet again we have a bill from T-Mobile with a couple of quid on which we
>>> have not spent. Calls to 0845 & 0800 numbers and todays bill has a call
>>> to the speaking clock.
>>> Any one else finding this? Amounts too small to make it worth complaining
>>> but getting really annoyed now.
>>> Ken
>>>
>> Always complain (by email if possible), then when they hit you with hours
>> of charges to 3, Vanuatu or Ms. Satin, you have a track record of
>> persistently challenging spurious charges.
>>
>
> Well Im getting charged for Voicemail thought Flext included it in my
> minutes?

I believe my voicemail minutes are included in my Flext allowance.
Seems strange if they dont.

D

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Paul Harris

Post subject: T-Mobile always suspicious extras on the bill

Posted: 2008-05-23 10:07:54

Registered User

Joined: 2008-05-23 10:07:54

In message , David Hearn
writes

>craig.richmond@virgin.net wrote:
>>>
>> Well Im getting charged for Voicemail thought Flext included it in
>>my minutes?
>
>I believe my voicemail minutes are included in my Flext allowance.
>Seems strange if they dont.
>

Some are and some are not, they changed the T&Cs so it depends when you
took out the contract.
--
Paul Harris

Top

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