GSM WORLD

I got a text the other day,

Good news! Your monthly data allowance is now unlimited so u can use
mobile internet & email every day. Fair use applies; more at (url)

Bonus, I thought. Vodafones stingy 120Mb per month for Ł7.50 was one
of the worst bits of my deal. Glad to hear its now unlimited.

So I went on the website.

http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?
nfpb=true& pageLabel=template11&pageID=PTC 0050

The 120Mb has gone up... to 500Mb. Strange definition of unlimited.

T-Mobile Web and Walk Ł7.50 a month - 1Gb.

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On Thu, 22 May 2008 18:57:13 +0100, Doug Paulley
wrote:


Im not sure I believe what Vodafone say. I had occasion to go to
Brussels for a weekend recently. Having read horror stories in the
press about exorbitant data roaming charges abroad, I asked Vodafone
how much it would cost to use a contract 3G datacard in Belgium.
Their reply (in writing!) was that it would cost a fixed 8 pounds 50 a
day provided that I use their affiliate, Belgacom Mobile / Proximus.

So I did. When the bill arrived, it was for 581 pounds for perhaps
three hours use.

Theyve taken more than a month so far not to respond to the
subsequent complaint. Im so glad I took the trouble to ask in
advance.

Mike.

Mike wrote:

Did they mean to say Ł8.50 (+VAT?) *per megabyte*? That works out at
Ł9.99 incl VAT, a nice round number...

Mark.

On Thu, 22 May 2008 22:53:47 +0100, Mark Coley
wrote:


Thats an interesting idea. But if so, why would they have been
specific that this rate was available only when using Belgacom Mobile?
Perhaps they charge even more for using a non-affiliate!

Whatever their intention, they told me in writing that the charge was
per day so its just a matter of waiting to see if they sack the
operative who said that. Im not paying the bill, in any case.

Im mystified, though, how any telecom company can justify charging a
tenner for 1024 MB in the UK and a tenner or thereabouts for *one* MB
outside the UK.

Mike.

Mike wrote:

http://www.abroad.vodafone.co.uk/index.cfm?do=cost.data&meĄ&nu=1&le=1&sn=s10

They appear to have not told you about the FUP of 50MB for your Ł8.50+VAT.

Did you shift around 116MB in that 3 hours?

Doug Paulley wrote in
message news:vccb341m7b2vovjibgcu551r907idc58ui@4ax.com...

3 is only Ł5pm for a fair use of 2gb

On Fri, 23 May 2008 11:25:03 +0100, Jack Torrence
wrote:

>Doug Paulley wrote in
>message news:vccb341m7b2vovjibgcu551r907idc58ui@4ax.com...
>>I got a text the other day,
>>
>> Good news! Your monthly data allowance is now unlimited so u can use
>> mobile internet & email every day. Fair use applies; more at (url)
>>
>> Bonus, I thought. Vodafones stingy 120Mb per month for Ł7.50 was one
>> of the worst bits of my deal. Glad to hear its now unlimited.
>>
>> So I went on the website.
>>
>> http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?
nfpb=true& pageLabel=template11&pageID=PTC 0050
>>
>> The 120Mb has gone up... to 500Mb. Strange definition of unlimited.
>>
>> T-Mobile Web and Walk Ł7.50 a month - 1Gb.
>
>3 is only Ł5pm for a fair use of 2gb
>

It has long been my opinion of Vodafone that they will try to fleece
customers via the small print. Dealing with them appears to be a mine
field. when I look at tariffs I dont even bother with Vodafone, I
just dont trust them!
It is about time that consumers were protected against claims of
unlimited and that the full deal should be presented clearly, on
paper, up front. I believe that the govenrment is letting consumers
down badly in this area. It needs regulation but the govenment, it
appears to me, seem reluctant to do anything to upset the mobile
networks lest they do not bid as much for spectrum allocations.
At one time someone in the govenment suggested a tax on mobile phones
- they introduced it by the back door with the 3G licence auction.


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In article ,
mike@kempston.net says...

Or re-train them?
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Regards
Jon